Monitoring, reviews and appeals

48.1 A framework will be agreed by the Joint JNC, to ensure that consistent information will be collected on:

• the use of the Job Evaluation Scheme and job profiles
• the use of recruitment premia against the criteria identified in Section 5
• the use of the KSF and development reviews
• the provision of support for training/development (including funding and protected time)
• the progression of staff through pay band gateways

48.2 This information will be gathered in such a way as to enable analysis by occupational group, age, pay band, ethnicity, disability and gender including both full-time and part-time staff.

48.3 Employers and staff side representatives, in partnership, will use the results of the monitoring exercise to ensure best practice is being followed.

48.4 The information will also be used locally to identify problems.

48.5 Where common problems arise for a group of staff in an organisation, the employer and staff representatives, working in partnership, should review the problem in order to try to identify a common solution that can be applied to as many of the cases as possible.

48.6 The results of a review and the reasons for them will be made available to all those concerned. Where a matter has been dealt with by review, and remedial action instituted, no further right of appeal will exist, unless the staff member concerned can show a material difference in his or her case that was not considered by the review.

48.7 Every effort will be made to ensure that managers and staff are able to resolve differences locally without recourse to the formal procedures given in Annex S or, in the case of disagreements over decisions on job profile matching or local job evaluations, based on the protocols set out in the Job Matching and Job Evaluation Review Policy within three months of notification of Banding results.

48.8 Where appeals are upheld the associated pay or benefits will normally be backdated to the date the appeal was lodged. But, in the case of appeals concerning decisions in relation to assimilation, they will be backdated to the effective date of assimilation provided the appeal was lodged within 6 months of the date on which the person was notified or could otherwise have reasonably been expected to be aware of the decision giving rise to the appeal. Refer to Annex S for more information on the Appeals procedure.

48.9 The Job Matching and Job Evaluation Review Policy sets out protocols for resolving disagreements in relation to matching of jobs against national job evaluation profiles, or in relation to local job evaluations.

Appeals may not be made against the evaluation of a nationally profiled post.

There is a right to a review on the grounds that the post does not match the national profile but not on the grounds that the national profile is incorrect.

48.10 Decisions in relation to assimilation will be backdated to the effective date of assimilation.