Preventing absence

A manager/supervisor has a duty of care to their staff to ensure their wellbeing and that policies and procedures are followed.


  • can have a significant influence on the health and wellbeing of their staff
  • should lead by example by following policies and procedures and ensure staff are aware of policies and procedures
  • should create a team atmosphere and culture which promotes and encourages the highest possible attendance at work and get to know staff well enough to exercise judgement in individual cases
  • should be fair, consistent, sensitive and confidential with their team and communicate well
  • should make time for positive reinforcement - say thank you often


  • should take reasonable steps to maintain a good standard of general health in order to minimise absence from work
  • should cooperate with the line manager/supervisor in identifying and implementing all reasonable steps to enable them to attend work

 Useful resources and policies