Policies, Procedures, Codes, Guidance and Forms

Coronavirus (COVID-19)

Guidelines, Schemes and Policies

Health and Safety

Recruitment Guidance


Accident Reporting

Adverse weather

Alcohol and drugs


Appointments and salary

Appraisals and performance review

Bullying, harassment and victimisation

Career Break Policy (DHSC Employees only)

Disciplinary, Grievance and Capability

Electronic (email) communications and social media

Employee information

Equal opportunities


Handling Correspondence

  • Handling Correspondence Guidance – Government Policy

    Please note that during the coronavirus outbreak the Council of Ministers has agreed to suspend the timescales set out in the Handling Correspondence Guidance.  This does not prevent you from contacting a Department, Board or Office, however whilst Departments, Boards and Offices face an unprecedented workload and respond to the pandemic you may receive a response to your correspondence outside of the timescales set out in the guidance.


Industrial relations

Investigations and interviews

Learning and development

Maternity, paternity and adoption

Political activities and conflicts of interest

Recruitment, redeployment and redundancy


Sickness, temporary injury and surgery


Stress prevention and trauma

Trade unions

Vexatious complaints and behaviour