Fairness training and resources

Policy training

• Fairness at work – managers
  This 1-day course aims to provide an understanding of Government’s Fairness at Work Policy and Guidance, highlighting roles, responsibilities and standards focussing on the procedures and good practice which should be adopted 
  
  
• Fairness at work – staff
  This short session introduces the Fairness at Work Policy and highlights the standards of behaviour expected from everyone as well as the process to follow if they find themselves in conflict at work
  
  
• Practical internal investigation skills training
  This training equips investigators to manage a workplace investigation, develop skills and techniques to conduct a thorough investigation and to prepare a robust report

Skills training

• Assertiveness at work
  This course is designed to develop personal effectiveness and confidence in working relationships
  
  
• Building personal resilience
  The session introduces delegates to the knowledge and exercises that can improve personal resilience
  
  
• Introduction to coaching
  This course is aimed at people who wish to develop coaching skills for use in their role as leaders of others
  
  
• Grievance handling
  This course is designed to assist managers and supervisors in the prompt and effective resolution of grievances
  
  
• Handling difficult situations
  This course is designed to develop and improve skills in handling a variety of potentially difficult workplace situations with customers and colleagues
  
  
• Managing for high performance
  This course is designed to enable line managers to explore the performance management needs of their team, from under performers to high achievers
  
  
• Managing my stress
  This workshop will look at the basics of stress and its impact, and will introduce delegates to a number of aspects that can influence our ability to manage stress in ourselves
  
  
• Workplace stress management
  Designed for Managers to help them understand workplace stress and how it can be managed

For full details on courses and their availability, see the LEaD prospectus.

Other training

• Informal resolution of disputes – Barry Winbolt
• Workplace bullying vs Fair and robust management – Barry Winbolt
• Handling difficult situations – Barry Winbolt

Materials to support investigations

• A Guide for Investigating Officers
• Practical internal investigation skills