Cookies

When you visit this site, we place cookies on your computer to help us make the use of this website better.

When someone visits our site we collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. And we do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website for instance our Online Services, we will be up front about this.

We will make it clear when we collect personal information and will explain what we intend to do with it. 

What is a Cookie?

Cookies are small text files that are placed on your computer or mobile phone by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site and these pieces of information are used to improve services for you through:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with our services so we can make them better

The table below explains the cookies we use and why. 

None of these cookies collect any personally identifiable information.

Cookie Name Purpose Expires
Cloudflare cookie _crduid This cookie is part of our content delivery network. It is used to override any security restrictions based on the IP address you are coming from and protect website availability and performance. This cookie does not store any personally identifiable information about you. 6 years
ISA Web Publishing Load Balancing cookie ISAWPLB When using an ISA Server to handle load balancing and web requests an ISA server will place Cookies to allow ISA Server to internally configure routes for internal requests. This cookie is deleted when you close your browser. Session
Google Analytics cookies _ga Used to distinguish users. You can opt out of Google Analytics cookie. 2 years
_utma Determines the number of unique visitors to the site 2 years
_utmb This works with _utmc to calculate the average length of time you spend on our site 30 minutes
_utmc This works with _utmb to calculate when you close your browser when you close your browser
_utmvz This provides information about how you reached the site (e.g. from another website or a search engine) 6 months

Cookies to support specific elements of the site

These may include cookies to record that we have already presented you with a piece of information which you would find intrusive and annoying if we continually re-presented. These may include notifications about the availability of new features or applications, and warning notices. Cookies to retain settings or choices that you have made earlier during your visit to our site, so that we can reapply those choices when you revisit the relevant pages. These save you effort in re-selecting the settings or making the choice, improving your experience of the website. For example, pre-populating complex search criteria screens with previous values, or collating selections you have made throughout your visit.

Cookies set by other websites through this site

We want to provide interesting and engaging content on our website. We sometimes embed photos and video content from websites such are YouTube and Facebook. As a result, when you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from these websites.

We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Most web browsers allow some control of most cookies through the browser settings. To find out more, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. Please be aware, however, that without cookies you may not be able to use the full functionality of the Site.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Linking to us

You do not have to ask permission to link directly to pages hosted on our site, unless the page is within a secure part of the site, in which case the functionality will prevent you from doing so successfully. We do not object to you linking directly to the information that is hosted on our site. However, you may not load a page from our site directly into a frame on another website. The page from our site should load into the user's entire window. 

Linking by us

It is our policy to obtain permission to link to other websites. We are not responsible for the content or reliability of any website that we may link to. If we link to another website, that linking should not be taken as endorsement of any kind. We cannot guarantee that these links will work at all times. If you do experience a failed link, please report it by contacting us.